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Frequently Asked Questions (FAQ)

To place an order, simply browse our website and add the desired items to your shopping cart. Once you’ve finished selecting your items, proceed to checkout and follow the prompts to complete your purchase.

We accept a variety of payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All transactions are processed securely to ensure the safety of your personal information.

Yes, you can track your order once it has been shipped. After placing your order, you will receive a confirmation email with a tracking number and instructions on how to track your shipment.

Delivery times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed and shipped the same day standard delivery times range from 1-3 business days. Unless Its (Backorder)

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange. Please refer to our Returns & Exchanges page for more information.

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. Please enter your address at checkout to see shipping options available for your country.

If you have any questions or concerns, You can reach us via email at hello@plasticjunkies.uk or by filling out the contact form on our website. We strive to respond to all inquiries within 1 Hour

Yes, we offer bulk discounts for large orders. Please contact us directly at hello@plasticjunkies.uk to inquire about bulk pricing and discounts.

Once an order has been placed, it is processed and shipped as quickly as possible. If you need to cancel or modify your order, please contact us immediately and we will do our best to accommodate your request. However, please note that we cannot guarantee changes to orders that have already been shipped.

“Backorder” refers to the circumstance in which a kit or figure is available. These items take a little longer to assemble and are usually shipped within 3 -7 days.

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"Mapping The World: One Figure At A Time"